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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines if the return request is approved

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn, with tags
  • In the original packaging
  • The receipt or proof of repair must be included

Free gifts or promotional items, swimwear, bodysuits, intimates, lingerie, jewelry, and beauty products are not returnable!

Items sent back to us without requesting a return will not be accepted.

 

Are there any charges for return?

  • Customer is responsible for return shipping cost.
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected, please allow 3-5 business days from the day we receive the returned package to process. we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 2 to 3 working days, depending on your bank.